Who see's my information?
Only practices you’ve joined (via Locum Bank or application) can view your full profile. Ensure your profile is complete in order to see the jobs/locum banks available
Why should I update my availability?
Your holiday and unavailability must be kept up to date so:
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Practices don’t offer shifts you can’t take
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You don’t double-book yourself
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Your Locum Bank can see when you’re free
Soon, your Locum Bank practices will see your availability automatically.
What is a locum bank?
A Locum Bank is a practice’s private pool of locums.
Joining banks is the most important action you can take because:
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You get notified FIRST when they post shifts
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You become a preferred locum
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You often receive shifts before they go public
More banks joined = more shifts in your inbox
You will be joining independent and individual locum banks, practice's control and maintain their own banks on MFL.
Can I message a practice directly?
Yes — each practice has a Chat option.
Use it for documents, questions, or shift confirmations. You can speak with a practice, before, during and after booking shifts.
How do I join a Locum Bank?
Go to the Jobs Page or a practice's MFL profile page hit “Join Locum Bank. Ensure you are compatible with the practice first, they will review and accept locums based on skills and team dynamic.
Can I change my details later?
Yes. All profile information can be edited anytime through your dashboard.
​​What if I get stuck during identity checks?
Email us — we can manually override permissions and get you verified. We will ask you first if you are using the correct formats; either; JPEG, PNG, PDF
How do platform notifications work?
You’ll receive email notifications for:
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New shifts from applied locum banks
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Messages in your inbox
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Locum Bank requests
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Shift updates (changes, cancellations)
More notifications (SMS + push) are coming soon.
How do I send documents or invoices to practices?
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Right now, locums can upload documents or send invoices directly via Practice Chat.
Full invoicing + payments will be coming in a future release.
Why are there only a few shifts right now?
Because practices are still onboarding.
Over the next 2–3 weeks, expect a rapid increase as Locum Banks and dashboards fill.
How do I get more shifts?
Because practices are still onboarding.
Over the next 2–3 weeks, expect a rapid increase as Locum Banks and dashboards fill.
How do I find shifts?
Once you have completed your profile - Use the Jobs Page.
Right now, shifts may be limited while practices set up — but this will grow quickly over the next 1–2 weeks.
Can I apply for just part of a shift?
Yes — and this is exactly what Shift Split is designed for.
If a practice posts a shift that covers multiple days or a full week, you can apply for a minimum of 1 day.
This means:
✔ You can take only the days that suit you
✔ Practices still get the full week covered
✔ Gaps auto-open for other locums
✔ No back-and-forth negotiations
What is the traffic light system on my calendar?
🟢 Green = Booking Confirmed
You’re officially booked for this shift.
The practice has accepted your application, and the day is locked in.
🟡 Yellow = Pending
You’ve applied for this shift, but it has not yet been confirmed by the practice.
This helps prevent double-booking while you wait for a response.
🔴 Red = Unavailable / Cancelled
Either:
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You’ve marked yourself as unavailable or on holiday or
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A shift you were booked for has been cancelled
Can I edit my profile after joining a Locum Bank?
Absolutely — you can update:
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Bio
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Skills
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Rates
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Documents
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Certificates
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Availability
Changes show instantly to all practices you’re connected with.
How do I withdraw from a shift if something changes?
Use the 'cancel' button to the right of your upcoming shift. Write a reason to let the practice know.
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What new features are coming?
Map View — launching 1–2 weeks post-launch. Finances, reviews and LARRY - coming soon!
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Can I see which practice I’m working at and when?
Yes.
Your Calendar and Shifts pages show:
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Practice name
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Location
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Shift times
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Status (pending/confirmed)
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Any notes from the practice
You can click any shift to open the full details.
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Yes.
On your Dashboard Calendar, use the drop-down in the top right corner to select a locum.
You’ll instantly see:
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Their upcoming shifts
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When they’re next due in
What happens at the end of creating a vacancy?
When a shift is ready to send out, you can choose:
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Send to one specific locum
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Send to a locum off the platform
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Send to your entire Locum Bank
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Do nothing → it goes to all eligible locums
You can change this at any time using Edit Vacancy.
Flexible targeting = faster, more relevant fills.
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